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Toodledo / Support
Resources · Support

Get help fast.

Most questions are answered in minutes with the FAQ and community forums. If you still need us, a support ticket goes straight to the Toodledo team.

1. Search the FAQ

Browse the frequently asked questions and the Info Center for how-tos on tasks, notes, lists, outlines, habits, syncing and your account.

Open the FAQ →

2. Ask the community

Search the public forums or post a question. Long-time users and volunteers often reply within a few hours.

Go to the forums →

3. Create a support ticket

Question, bug or feature request? Sign in and create a ticket from the Support Ticket link in your account menu.

Create a support ticket →
How tickets work

What to expect.

We try to answer every ticket within 2 business days, though it can take longer when we are busy. Subscribers receive priority support.

  • Sign in first. Tickets are created from inside your account.
  • One ticket per day. Each account can create 1 support ticket per day, so include every detail in your first message.
  • Be specific. Tell us what you were doing, what you expected and what happened, plus your device and app version.
  • Feature ideas welcome. Suggestions go through tickets and the public feature requests board.
More help

Other places to look.

Help center

Guides and video tutorials for every Toodledo tool.

Open the help center →

Teams and business

Rolling out to 5 or more people? Book a call and tell us about your team.

Book a call →

Developers

Questions about the API? Start with the developer docs.

Developer page →

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